Legal Document

Privacy Policy

Effective Date: 18th Feb 2026

Gamified Technologies Private Limited provides gamification and offer-driven monetization tools for Shopify merchants. Our app enables merchants to display interactive widgets (including on the order confirmation / Thank You page) to present promotional offers, rewards, and brand campaigns to customers. This Privacy Policy explains how we collect, use, disclose, and protect personal data when:

  • Merchants install and use our Shopify app
  • Customers interact with gamified widgets and promotional offers
  • Advertisers run offer-led campaigns through our platform

By using our services, you agree to the practices described in this policy.

1. Roles & Scope of Processing

Merchants

When a merchant installs our app, we process certain store and customer data on the merchant’s behalf to deliver our services. In this context:

  • The merchant is the data controller.
  • We act as a data processor.

Advertisers

We may process limited campaign performance data to deliver and optimize advertiser promotions.

Customers (End Users)

Customers interacting with widgets are end users. We process data necessary to deliver rewards, validate eligibility, and measure campaign performance.

2. Information We Collect

A. Information from Shopify Merchants

When the app is installed, we may access:

  • Store name
  • Domain

We access only the data required to provide app functionality.

B. Customer Information (End Users)

When customers interact with widgets or redeem offers, we may collect:

  • Customer ID
  • Product Title
  • Product ID
  • Variant ID
  • Variant Title
  • Quantity
  • Product Price
  • Purchase value

We do not collect sensitive personal information.

C. Advertiser & Campaign Data

We collect campaign-related data including:

  • Offer impressions and clicks
  • Redemptions and conversions
  • Aggregated performance metrics
  • Fraud prevention signals

Advertisers do not receive personally identifiable customer data unless explicitly required and permitted.

3. How We Use Information

We use collected data to:

  • Deliver promotional offers
  • Validate reward eligibility and prevent misuse
  • Measure engagement and campaign performance
  • Provide reporting to merchants and advertisers
  • Improve targeting, relevance, and user experience
  • Detect fraud, abuse, and unauthorized activity
  • Comply with legal obligations

4. Monetization & Advertising Transparency

Our platform enables merchants to monetize post-purchase engagement by displaying sponsored offers.

  • Offers may be funded by third-party advertisers.
  • Customers may receive rewards, discounts, or incentives.
  • We may use interaction and order data to improve offer relevance.
  • We do not sell personal data.

5. Data Sharing & Disclosure

We may share data with:

Service Providers

  • Cloud hosting & infrastructure providers
  • Messaging and reward delivery providers
  • Analytics and fraud prevention services

Merchants

Merchants receive performance metrics and redemption data related to their store.

Advertisers

Advertisers receive aggregated and anonymized performance data. Personally identifiable information is not shared unless required for reward fulfillment and permitted by the merchant.

Legal Requirements

We may disclose data when required by law or to protect rights, safety, and platform integrity.

6. Data Retention

We retain personal data only as long as necessary to:

  • Provide services and campaign reporting
  • Prevent fraud and enforce agreements
  • Comply with legal and accounting requirements

Data is securely deleted or anonymized when no longer required.

7. Data Security

We implement industry-standard safeguards, including:

  • Encryption in transit and at rest
  • Access controls and authentication
  • Monitoring and security best practices

8. Cross-Border Data Transfers

Data may be processed or stored in countries outside the user’s jurisdiction. We implement safeguards to ensure data protection consistent with applicable laws.

9. User Rights & Choices

Depending on applicable laws, individuals may have the right to:

  • Access personal data
  • Request correction or deletion
  • Withdraw consent where applicable
  • Object to certain processing activities

Requests may be submitted using the contact details below.

Customers should also contact the merchant from whom they made a purchase for data-related requests.

10. Shopify Platform Compliance

Our app complies with Shopify’s API and data usage requirements:

  • We access only necessary data.
  • Data is used solely to provide app functionality.
  • Data is deleted upon merchant uninstall, subject to legal obligations.

11. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

13. Contact & Grievance Officer

If you have questions or requests regarding this policy or data protection practices, contact:

Company Name: Gamified Technologies Private Limited

Email: support@thegamified.com

Address: B-1/229 Janakpuri, New Delhi, 110058

We will respond within a reasonable timeframe in accordance with applicable laws.

14. Definitions

Merchant – Shopify store owner using our app

Customer – shopper interacting with offers or widgets

Advertiser – brand running promotional campaigns

Personal Data – information relating to an identifiable individual